How to implement the Baldrige Framework? Where do I start?

Implementing the Baldrige Excellence Framework within an organization is a strategic process that requires careful planning and execution. We encourage you to implement the Baldrige Framework at your organization because the data shows that your organization will improve, become more resilient, and make a larger impact. This approach will align your organization with the national …

Senior Leadership Succession Planning, Who Cares?

By Harry Hertz “The Baldrige Cheermudgeon” Who cares about succession planning? As an organization or an aspiring senior leader, you need to care. Proper succession planning by an organization and its senior leaders is one of the keys to organizational resilience and long-term success. I know this to be true from many Baldrige Award-winning organizations that have done effective …

Open Enrollment – LSS GB & BB Training (begins May 6)

Elevate your career with the upcoming Lean Six Sigma Training Series We are excited to announce the upcoming series of Lean Six Sigma courses run by our partner The Lean Six Sigma USA company. These courses will provide you with the right tools and strategies needed to drive efficiency, streamline processes, and overall process excellence.  …

Third Thursday – Free Webinar – April 18

Third Thursday Webinar (free): April 18, 2024, at 11:00 a.m. ET / 10:00 CT / 9:00 MT / 8:00 PT Topic: Improving Performance with Generative Artificial Intelligence (AI) In this webinar, John Choate will share how Gen AI can help your organization improve performance. Gen AI can help organizations track and analyze key performance indicators …

Register Today for the 35th Quest for Excellence Conference

Register today for the 35th Quest for Excellence® Conference, Sunday, April 7 – Wednesday, April 10, 2024, at the Gaylord National Harbor Resort and Convention Center, just outside of Washington, D.C.! The conference will feature exciting opportunities to learn role model best practices from nationally recognized thought leaders, Baldrige Award recipients, and representatives from other …

Free Webinar – Introduction to Communities of Excellence (COE)

A roadmap for leadership development, cross-sector collaboration, and data-driven planning and decision-making to achieve community impact. Discover the key principles behind the Communities of Excellence Framework, a proven approach to fostering collaboration, innovation, action, and continuous improvement within communities. Whether you’re a leader in local government, a non-profit organization, healthcare, or a business looking to …

LSS Yellow Belt Training – February 22

Lean Six Sigma Yellow Belt (LSS Basics) training is offered in partnership with the Rocky Mountain Performance Excellence (RMPEx.org) organization and TheLeanSixSigmaCompany-USA. This is a 1-day virtual class, 8:00 am – 4:00 pm MST. What you will learn: The fundamental principles of Lean Six Sigma, as well as the benefits that can be achieved for …

Lean Six Sigma GB and BB Training

Instructor-led virtual classroom training for LSS GB, LSS BB-Services, and LSS GB-Manufacturing begins February 5. Internationally ISO-recognized certificates Both Lean and Six Sigma modules included Exam fees are included We hold our own exam, so there is no need to go somewhere else Courses include simulations, interactive exercises, and much more No prerequisites – go straight …

January 18, 2024 Third Thursday Webinar

January 18, 2024at 9:00 a.m. MT / 8:00 a.m. PT Register: https://attendee.gotowebinar.com/register/1757543384692443735 Topic: Using Comparisons to drive higher performance Pagliacci Pizza is an independently owned company with 26 pizzerias in the greater Seattle area. When they did their first application using the Baldrige criteria, they lamented a lack of comparative data. This time-honored applicant tradition …

December 21 Third Thursday Webinar

December 21, 2023 9:00 a.m. MT / 8:00 a.m. PT Topic: The Importance of Mission in a Framework for Achieving High Reliability and Performance Excellence Register: https://attendee.gotowebinar.com/register/5670212678710248792 Integrated approaches are only valuable if they consistently produce desired outcomes. To achieve high reliability and excellence, organizations must embrace their mission and shift from rules-based to principles-based …