ASQ Salt Lake Section Annual Symposium

Symposium Date: June 22, 2017
Time: 8:00 am to 5:00 pm
Location: MasterControl, 6350 South 3000 East, Salt Lake City, Utah 84121

“Building a Culture of Excellence”

Come join us for a day of professional development provided by nationally and internationally recognized experts in organizational excellence.  These industry-leading experts will present  sessions full of cutting-edge information that will help you build a culture of excellence where you work … and in every other aspect of your life. The program will have five tracks with tools and techniques you can start using immediately to build a culture of excellence in every aspect of your life.  For example, the “Models of Performance Excellence” Track will include:

  • * “Baldridge 101 and How to Build an Organizational Profile” by Karen Shepard and Sandra Kube, from Southwest Alliance for Excellence, Phoenix, AZ;
  • * “Henderson Quality Management:  Building a Culture of Excellence” by Polly Walker, from City of Henderson, Nevada;
  • * “The Nathan Adelson Hospice Quest for Performance Excellence” by Rosamari McNulty, from Nathan Adelson Hospice in Las Vegas, Nevada;
  • * “Cyclical Improvements through Process Feedback” by Heather Mock, from Deer Valley Unified School District in Phoenix, Arizona; and
  • * “The Lean Six Sigma Culture” by Paul Fields, from St. George’s University School of Medicine in Grenada, West Indies.

Cost is $100.00 included is a catered breakfast (7:30 to 8:00 am) and luncheon (12:00 to 1:00 pm).  At the symposium you will also receive a certificate for 1.0 Re-certification Unit (RU) toward your ASQ re-certification.


Click Here for Additional Symposium Information

Click Here for Symposium Track Schedule



Baldrige 101 WorkshopIMG_1796

The Criteria for Performance Excellence provides a seven-category framework for defining what is most important to an organization’s success.  This workshop is an introduction to the Criteria Framework including the Organizational Profile questions helping organizations set the context for the way your organization operates. It serves as an overarching guide for your performance management system. The Organizational Profile is the most appropriate starting point for self-assessment and for writing an organization level application.

It is critically important for the following reasons:

  • It helps the organization identify gaps in key information and focus on key performance requirements and results.
  • You can use it as an initial self-assessment. If you identify topics for which conflicting, little, or no information is available,  use these topics for action planning.
  • It sets the context for your responses to the Baldrige Criteria requirements in categories 1-7.

This workshop will provide the opportunity for your Leadership Team to learn the common vocabulary of the Baldrige Criteria, define your organization’s key business factors, and learn how to answer the questions in the organizational profile.

Schedule a Baldrige 101 Workshop today! 

Contact Info: Sandy Kube at or Karen Shepard at or call us at 480-874-5815.