SWAE New 60 Minute *Free (for Members) Webinars

Workforce (Category 5)

Name of Workshop: The Nathan Adelson Hospice Quest for Performance Excellence
Workshop Date: April 11, 2018
Time: 11:00 am to 12:00 pm
Location: Webinar
Facilitator: Rosamari McNulty, Vice President of Employee and Volunteer Solutions, Nathan Adelson Hospice

Results (Category 7)

Workshop Date: May 16, 2018
Time: 9:30-10:30
Location: Webinar
Facilitator: Stacy Harley, Director of Process Improvement, Scottsdale Medical Imaging
 *Webinars are free to members, if you or your organization are not members the cost is $25.00 per person.

To register for any of the Webinars, please contact Sandy Kube via email at Skube@SWAE.org

Registration Information Now Available!

Building a Process Focused Organization – LSS Yellow Belt Training

Workshop Registration Form

Workshop Date: April 18, 2018
Time: 8:00am – 5:00pm
Location: 2800 N Central (lower level training room) Phoenix, AZ
Facilitator: Gerald Taylor, LSSMBB, Managing Director-Professional Svcs, The Performance Management Group


  1. How to use the Baldrige Criteria to build a process focused organization.
  2. Process Mapping
    • Traditional Flow Charting
    • Cross Functional Process Mapping
  3. How to analyze a process
    • Qualitative Analysis
    • Quantitative Analysis
    • Non-Value Added Analysis
  4. Lean Six Sigma Tools for Continuous Improvement
    • Run Charts
    • Scatter Diagramming
    • Regression Analysis
    • Pareto Analysis

Process Improvement Workshop

Register for Workshop
OR email SWAE at kshepard@swae.org

Workshop Date: May 1, 2018
Time: 1:30pm – 4:30pm
Location: MSSBTI 7250 N 16th St, Suite 310, Phoenix, AZ
Facilitators: Sandy Kube, Performance Excellence Program Manager, SWAE and Heather Mock, Director of Finance, Deer Valley Unified School District

Quest for Excellence


Date: April 8-11, 2018
Location: Baltimore Marriott Waterfront, Baltimore, MD

click here for more information

Baldrige 101 WorkshopIMG_1796

The Criteria for Performance Excellence provides a seven-category framework for defining what is most important to an organization’s success.  This workshop is an introduction to the Criteria Framework including the Organizational Profile questions helping organizations set the context for the way your organization operates. It serves as an overarching guide for your performance management system. The Organizational Profile is the most appropriate starting point for self-assessment and for writing an organization level application.

It is critically important for the following reasons:

  • It helps the organization identify gaps in key information and focus on key performance requirements and results.
  • You can use it as an initial self-assessment. If you identify topics for which conflicting, little, or no information is available,  use these topics for action planning.
  • It sets the context for your responses to the Baldrige Criteria requirements in categories 1-7.

This workshop will provide the opportunity for your Leadership Team to learn the common vocabulary of the Baldrige Criteria, define your organization’s key business factors, and learn how to answer the questions in the organizational profile.

Schedule a Baldrige 101 Workshop today! 

Contact Info: Sandy Kube at skube@swae.org or Karen Shepard at kshepard@swae.org or call us at 480-874-5815.