Baldrige Fall Conference

Date:  October 26-27, 2017
Location: Marriott Buttes Hotel, Tempe, Arizona


Scheduled for October 27 in Tempe, AZ, the 2017 Baldrige Fall Conference is a national conference that features presentations from National and State Program Baldrige Recipients in addition to other powerful presenters from industries such as healthcare, service, education, government, and small business.

The conference is October 27, with pre-conference workshops October 26. The conference will be presented by the Alliance for Performance Excellence in partnership with the Baldrige Performance Excellence Program, and hosted by the Southwest Alliance for Excellence and the Performance Excellence Network. It will be held at the Phoenix Marriott Tempe at the Buttes in Tempe, AZ.

Presenters will be sharing best practices that drive organizational performance. Conference topics will focus on leadership, strategic planning, customer focus, measurement, workforce engagement and capability, and operational excellence.  A full conference schedule will be released very soon!

Registration Pricing                                                                                               Click here to Register for Conference

Early bird thru 9/8/2017 $445.00
Networking Reception  $25.00
Regular $495.00
Groups (5+) $395.00
Pre-conference  workshops $195.00

Click this link to make hotel reservations: Book your group rate for 2017 Baldrige Fall Conference  (hotel rate $169)

Sponsorship packages include a number of marketing opportunities for your organization including acknowledgement on the Baldrige Conference Website,, the conference program, on-site signage and verbal acknowledgement.
You can choose from any number of sponsorship opportunities or create your own creative package. Please select one or several that match your marketing approach and budget.  Please call the Baldrige Conference local host, Karen Shepard at (480) 874-5815 for more information.  To register for your sponsorship, email your completed sponsorship form to

Click here for more Sponsorship information

Sponsorship – Exhibit Registration Form

Advertising Opportunities Registration Form

SWAE 60 Minute Free Webinar Series

“Low-Cost Tools and Methods to Start (or Jump-Start) Quality Management in a Service Department”

Workshop Date: September 14, 2017
Time: 9:30am -10:30am
Location: Webinar
Facilitator: Joe Tate
Registration: Email Sandy Kube at with your name, organization name and address, and a contact phone number

There are many low-cost (but effective) quality management tools that can be adapted to the unique needs of a service-oriented department or organization that either doesn’t yet have a mature quality management approach in place, or that has one in need of some tweaks. In this webinar we’ll take a high level tour of some of these basic tools, including risk assessment, process learning through auditing, statistical process control, and trend and root cause analysis.  We’ll discuss how these approaches to quality management can be leveraged in alignment with performance excellence program criteria, and provide some ideas for effective application in a service department setting.

Joe Tate is an ASQ Certified Quality Auditor and a Director of Admissions and Records at University of Phoenix, where he developed and has been overseeing the quality management program for the Office of Student Records for the last nine years.

Baldrige 101 WorkshopIMG_1796

The Criteria for Performance Excellence provides a seven-category framework for defining what is most important to an organization’s success.  This workshop is an introduction to the Criteria Framework including the Organizational Profile questions helping organizations set the context for the way your organization operates. It serves as an overarching guide for your performance management system. The Organizational Profile is the most appropriate starting point for self-assessment and for writing an organization level application.

It is critically important for the following reasons:

  • It helps the organization identify gaps in key information and focus on key performance requirements and results.
  • You can use it as an initial self-assessment. If you identify topics for which conflicting, little, or no information is available,  use these topics for action planning.
  • It sets the context for your responses to the Baldrige Criteria requirements in categories 1-7.

This workshop will provide the opportunity for your Leadership Team to learn the common vocabulary of the Baldrige Criteria, define your organization’s key business factors, and learn how to answer the questions in the organizational profile.

Schedule a Baldrige 101 Workshop today! 

Contact Info: Sandy Kube at or Karen Shepard at or call us at 480-874-5815.