SWAE Levels 3 & 4 Application Development Workshop

Southwest Alliance for Excellence is pleased to have VG Strategies LLC Management Consultant once again present a one-day Application development workshop. Our goal is to make it easier for you to prepare a well-written SWAE Level 3 or 4 Application. Bring your leadership team and your application development team!

Workshop Date: April 10, 2017
Time: 8:00 am to 5:00 pm
Location: 2800 N. Central Ave., Phoenix, AZ 85004

Instructor: John Van Gorkom, Managing Director of VG Strategies LLC

Submitting a Level 3 or 4 Application to Southwest Alliance for Excellence (SWAE) can lead to valuable feedback about methods to enhance your organization’s performance. However, many organizations find the Criteria questions somewhat ambiguous. In addition, very few resources are available to guide you through the meaning of Criteria questions and the development of a well-written application.

Instructor: John Van Gorkom has actively participated with Washington State Quality Award/Performance Excellence Northwest (WSQA/PENW)for 15 years as an examiner, judge, Chair of Panel of Judges, Board member, and past President of WSQA. John Van Gorkom is one of the most experienced Baldrige consultants in the Pacific Northwest. He is also a Malcolm Baldrige National Quality Award examiner, currently serving his 14th year. Click here for additional information or to register.

Baldrige 101 WorkshopIMG_1796

The Criteria for Performance Excellence provides a seven-category framework for defining what is most important to an organization’s success.  This workshop is an introduction to the Criteria Framework including the Organizational Profile questions helping organizations set the context for the way your organization operates. It serves as an overarching guide for your performance management system. The Organizational Profile is the most appropriate starting point for self-assessment and for writing an organization level application.

It is critically important for the following reasons:

  • It helps the organization identify gaps in key information and focus on key performance requirements and results.
  • You can use it as an initial self-assessment. If you identify topics for which conflicting, little, or no information is available,  use these topics for action planning.
  • It sets the context for your responses to the Baldrige Criteria requirements in categories 1-7.

This workshop will provide the opportunity for your Leadership Team to learn the common vocabulary of the Baldrige Criteria, define your organization’s key business factors, and learn how to answer the questions in the organizational profile.

Schedule a Baldrige 101 Workshop today! 

Contact Info: Sandy Kube at skube@swae.org or Karen Shepard at kshepard@swae.org or call us at 480-874-5815.  

 2017 Chief Executive Institute


A Baldrige-Based Executive Leadership Program

An executive-level course designed to help you position your organization for growth through more effective leadership in a complex and ever-changing marketplace.

Executive Leadership Program/Chief Executive Institute Program Syllabus

The 5-session seminar series starts in March of each year. An organization-specific version is also available. 2017 Schedule and Cost
Presented in Partnership and Cooperation with: Southwest Alliance for Excellence; Rocky Mountain Performance Excellence; Mountain West Credit Union Association; Performance Excellence Network; and Quality New Mexico.

Phoenix ISO 9001:2015 Internal Auditor Training

Provided by Walter Tighe, President of Sustaining Edge Solutions, Inc. March 13-14, 2017 at the Hyatt Place Phoenix/Chandler Fashion Center 3535 W. Chandler Blvd, Chandler, AZ. 

All students receive a comprehensive binder with training material, lunch is included, and a certificate of training completion is provided. We do provide group discounts. For cost, additional information and questions contact Sustaining Edge Solutions at 602-222-9000 or email wtighe@sustainingedge.com.