Who We Are

Our Mission
To empower organizations to pursue performance excellence, improve outcomes and contribute to the economic strength of their community and state.

Our Vision 
Be a recognized leader in advancing organizational excellence

Core Values 

  • Act with Integrity and Transparency
  • Add Value to Stakeholders
  • Commit to Excellence and Making a Difference
  • Execute business in a Respectful and Ethical Manner
  • Work Collaboratively with a Passion for Continuous Improvement

Core Services

  1. Administering the Performance Excellence Program and annually recognizing and showcasing outstanding achievement in performance excellence.
  2. Training individuals to become experts at assessing and evaluating entire organizations or individual processes using the Baldrige Criteria for Performance Excellence.
  3. Facilitating programs for organizations to share and learn proven best practices to achieve a competitive advantage.
  4. Providing organizations with a comprehensive, cost-effective performance evaluation that includes detailed and value-added feedback that will improve performance.
  5. Creating and delivering relevant workshops, benchmarking tours, and seminars that will develop the skills and knowledge of performance excellence professionals.
  6. Providing a dynamic environment for professional networking and knowledge sharing.