Board of Overseers

The Board of Overseers (BOO) is comprised of quality professionals and experienced examiners from the business, education, healthcare, and government community who volunteer to serve and provide the foundation for the Southwest Alliance for Excellence (SWAE) Performance Excellence Program. The BOO is responsible for developing award standards, ensuring that integrity is maintained throughout the program, developing and delivering appropriate training, helping market and communicate the Baldrige program and SWAE organization, and supporting the Annual Awards Banquet. This board meets bi-monthly.

2024 Overseers


Princess Cooper-Brown (Chairperson), RTX-Raytheon
Amanda Freeman, City of Mesa
Carla Carter, Carla Carter & Associates, Inc.
Courtney Ophaug, Banner Boswell Medical Center


Deb Aders, Yuma Regional Medical Center
Heather Armour, Yuma Regional Medical Center
Joe Tate, University of Phoenix


2023 Overseers


Princess Cooper-Brown (Chairperson), Raytheon
Amanda Freeman, City of Mesa
Carla Carter, Carla Carter & Associates, Inc.
Courtney Ophaug, Banner Boswell Medical Center


Deb Aders, Yuma Regional Medical Center
Heather Armour, Yuma Regional Medical Center
Polly Walker, City of Henderson, Nevada
Joe Tate, University of Phoenix


2022 Overseers


Joe Tate, (Chairperson) University of Phoenix
Amanda Freeman, City of Mesa
Carla Carter, Carla Carter & Associates, Inc.
Courtney Ophaug, Banner Boswell Medical Center
Deb Aders, Yuma Regional Medical Center


Heather Armour, Yuma Regional Medical Center
Polly Walker, City of Henderson, Nevada
Princess Cooper-Brown, Raytheon
Rachel Flores, RE Darling


2020/2021 Overseers


Polly Walker (Chairperson), City of Henderson, Nevada
Deb Aders, Yuma Regional Medical Center
Heather Armour, Yuma Regional Medical Center
Liz Carney, Granted Fundraising Consultants
Carla Carter, Carla Carter & Associates, Inc.
Amanda Freeman, City of Mesa


Erica Gibbons, Dignity Health
Stacy Harley, Scottsdale Medical Imaging
Courtney Ophaug, Banner Boswell Medical Center
David Provencher, R.E. Darling Co, Inc.
Joe Tate, University of Phoenix


2019 Overseers


Deb Aders, Yuma Regional Medical Center
Heather Armour, Yuma Regional Medical Center
Carla Carter, Carla Carter & Associates, Inc.
Amanda Freeman, City of Mesa
Erica Gibbons, Dignity Health


Stacy Harley, Scottsdale Medical Imaging
Courtney Ophaug, Banner Boswell Medical Center
David Provencher, R.E. Darling Co, Inc.
Joe Tate, University of Phoenix
Polly Walker, City of Henderson, Nevada


2018 Overseers


Deb Aders, Yuma Regional Medical Center
Carla Carter, Carla Carter & Associates, Inc.
Amanda Freeman, City of Mesa
Erica Gibbons, Dignity Health
Stacy Harley, Scottsdale Medical Imaging
Derrick Johnson, Accumen, Inc


Robert Mitchell, Consultant
Heather Mock, Deer Valley Unified School District
Courtney Ophaug, Banner Boswell Medical Center
Joe Tate, University of Phoenix
Polly Walker, City of Henderson, Nevada



2017 Overseers


Deb Aders, Yuma Regional Medical Center
Josh Burt, LDS Business College, UT
Carla Carter, Carla Carter & Associates, Inc.
Gloria Diaz, AHCCCS
Keith Dompier, Intel Corp.
Susie Duffy, HonorHealth
Amanda Freeman, City of Mesa
Erica Gibbons, Dignity Health
Stacy Harley, Scottsdale Medical Imaging


Derrick Johnson, Accumen, Inc
Adrian Juchau, LDS Business College, UT
Robert Mitchell, Consultant
Heather Mock, Deer Valley Unified School District
Courtney Ophaug, Banner Boswell Medical Center
Jeremiah Scott, Arizona State Retirement System
Joe Tate, University of Phoenix
Candice Vaughan, Banner Health
Polly Walker, City of Henderson, Nevada



2016 Overseers


Deb Aders, Yuma Regional Medical Center
Josh Burt, LDS Business College, UT
Carla Carter, Carla Carter & Associates, Inc.
Gloria Diaz, AHCCCS
Keith Dompier, Intel Corp.
Susie Duffy, HonorHealth
Mike Fitch, GE Healthcare, UT
Amanda Freeman, City of Mesa


Stacy Harley, Scottsdale Medical Imaging
Judith Herrmann, ASQ – Phoenix Section
Heather Mock, Deer Valley Unified School District
Courtney Ophaug, Banner Boswell Medical Center
Jeremiah Scott, AZ State Retirement System
Joe Tate, University of Phoenix
Candice Vaughan, Banner Health
Polly Walker, City of Henderson, Nevada



2015 Overseers


Josh Burt, LDS Business College, UT
Carla Carter, Carla Carter & Associates, Inc.
Gloria Diaz, AHCCCS
Keith Dompier, Intel Corp.
Susie Duffy, HonorHealth
Mike Fitch, GE Healthcare, UT
Amanda Freeman, City of Mesa


Stacy Harley, Scottsdale Medical Imaging
Judith Herrmann, ASQ – Phoenix Section
Jane Humble, Ph.D., ASU Polytechnic Campus
Heather Mock, Deer Valley Unified School District
Courtney Ophaug, Banner Boswell Medical Center
Candice Vaughan, Banner Health
Polly Walker, City of Henderson, Nevada



2014 Overseers


Carla Carter, Carla Carter & Associates, Inc.
Gloria Diaz, AHCCCS 
Keith Dompier, Intel Corp. 
Susie Duffy, Scottsdale Healthcare
Mike Fitch, GE Healthcare, UT
Amanda Freeman, City of Mesa
Stacy Harley, Scottsdale Medical Imaging


Judith Herrmann, ASQ- Phoenix Section
Jane Humble, Ph.D., ASU Polytechnic Campus
Sandra Kube, Deer Valley Unified School District
Heather Mock, Deer Valley Unified School District 
Courtney Ophaug, Banner Boswell Medical Center
Jerry Salkowe, M.D., Advocates for Quality
Candice Vaughan, Banner Health



2013 Overseers


Clarissa Allen, Harland Clarke
Frank Bouchard, Bouchard Quality Management, Inc.
Carla Carter, Carter & Associates, Inc.
Gloria Diaz, AHCCCS
Keith Dompier, Intel Corporation
Susie Duffy, Scottsdale Healthcare
Amanda Freeman, Roberts Communities


Stacy Harley, Scottsdale Medical Imaging
Judy Herrmann
Jane Humble, Ph.D., ASU-Polytechnic
Sandy Kube, Deer Valley Unified School District
Heather Mock, Deer Valley Unified School District
Courtney Ophaug, Banner Health
Candice Vaughan, Banner Health



2012 Overseers


Clarissa Allen, Harland Clarke
Judy Barker
Frank Bouchard, Bouchard Quality Management, Inc.
Carla Carter, Carter & Associates, Inc.
Gloria Diaz, AHCCCS
Keith Dompier, Intel Corporation
Susie Duffy, Scottsdale Healthcare


Wayne Foraker, University of Phoenix
Chuck Harrington, Jera Sustainable Development
Jane Humble, Ph.D., ASU-Polytechnic
Sandy Kube, Deer Valley Unified School District
Courtney Ophaug, Banner Health
Candice Vaughan, Banner Health



2011 Overseers


Roger Adair, University of Phoenix
Clarissa Allen, Harland Clarke
Judy Barker, L-3 Communications
Frank Bouchard, Bouchard Quality Management, Inc.
Carla Carter, Carter & Associates, Inc.
Gloria Diaz, AZ Game & Fish Department
Susie Duffy, Scottsdale Healthcare


Ellen Ermer, John C Lincoln Health Network
Wayne Foraker, University of Phoenix
Chuck Harrington, S & B Technical Prodcuts
Jane Humble, ASU-Polytechnic
Sandy Kube, Deer Valley Unified School District
Susan Rudel, Laboratory Sciences of Arizona



2010 Overseers


Carla Carter, Carter & Associates, Inc.
Gloria Diaz, AZ Game & Fish Department
Keith Dompier, Intel Corporation
Susie Duffy, Scottsdale Healthcare
Ellen Ermer, John C Lincoln Health Network
Wayne Foraker, University of Phoenix


Carole Haney, The Boeing Company
Chuck Harrington, S & B Technical Products
Jane Humble, ASU-Polytechnic
Sandy Kube, Deer Valley Unified School District
Susan Rudel, Laboratory Sciences of Arizona



2009 Overseers


Sylvia Bushell, Self Representing
Carla Carter, Carter & Associates, Inc.
Gloria Diaz, AZ Game & Fish Department
Keith Dompier, Intel Corporation
Ellen Ermer, Scottsdale Medical Imaging, Ltd.


Wayne Foraker, University of Phoenix
Kim Hunsinger, John C. Lincoln Hospital
Jane Humble, ASU-Polytechnic
Gary Iverson, Intel Corporation



2008 Overseers


Carla Carter, Carter & Associates, Inc.
Barbara Chatzkel, The Carey Group
Keith Dompier, Intel Corporation
Cindy Gruben, Banner Health


Denny Haywood, City of Mesa
Jane Humble, ASU-Polytechnic
Kim Hunsinger, John C. Lincoln Hospital
Ann Hutchinson, North Country Conservancy



2007 Overseers


Frank Bouchard, Bouchard Quality Management
Barbara Chatzkel, The Carey Group
Keith Dompier, Intel Corporation
Denny Haywood, City of Mesa


Jane Humble, ASU-Polytechnic
Ann Hutchinson, Self-Representing
Linda Rizer, Bryan Cave, LLP
Cynthia Sabelhaus, Raytheon Missile Systems



2006 Overseers


Sylvia Bushell, Scottsdale Healthcare
Frank Bouchard, Bouchard Quality Management
Barbara Chatzkel, The New River Group
Keith Dompier, Intel Corporation
Denny Haywood, City of Mesa


Jane Humble, ASU-East
Ann Hutchinson, BLM Training Center
Linda Rizer, Bryan Cave, LLP
Cynthia Sabelhaus, Raytheon Missile Systems