Workshops , Webinars and Conferences


Baldrige 101 Workshop

The Criteria for Performance Excellence provides a seven-category framework that defines what is most important to an organization’s success.  This workshop is an introduction to the framework, including providing information on the Organizational Profile (OP) questions that set the context for the organization’s operations and serves as an overarching guide for your performance management system. The Organizational Profile is the most appropriate starting point for self-assessment and preparing an organization-level application.

This workshop is critically important for the following reasons:

  • It helps the organization identify gaps in key information and focus on key performance requirements and results.
  • You can use it as an initial self-assessment. If you identify topics for which conflicting, little, or no information is available,  use these topics for action planning.
  • It sets the context for your responses to the Baldrige Criteria requirements in categories 1-7.

This workshop will provide the opportunity for your Leadership Team to learn the common vocabulary of the Baldrige Criteria, define your organization’s key business factors, and learn how to answer the questions in the Organizational Profile.

The Baldrige 101 workshop can be tailored to fit your organization’s needs and is available in virtual and face-to-face training formats. Tiered pricing can be tailored based on the number of participants, training duration, and location.  Contact us today to create your organization’s customized Baldrige 101 experience!

Annual Examiner Training

Click here for information, dates, and pricing.

Third Thursday (monthly 6o-minute free Webinars)

Registration Is free – Check the bottom of the SWAE Landing Page for Information and Links

National Baldrige Conference

The National Baldrige Conference is held in the fall of every year.  Link:

Quest Conference

Quest is the leading conference nationwide to learn best performance management practices directly from  Baldrige Award recipients and how to:

  • improve your organization’s performance results
  • enhance leadership effectiveness
  • build customer, patient, student and employee and staff engagement
  • increase organizational innovation to gain and sustain competitive advantages
  • improve process management
  • create an environment that fosters social responsibility and ethical behavior
  • increase organizational resilience and sustainability

For more information about Quest for Excellence Conference: