January 18, 2024 Third Thursday Webinar

January 18, 2024at 9:00 a.m. MT / 8:00 a.m. PT Register: https://attendee.gotowebinar.com/register/1757543384692443735 Topic: Using Comparisons to drive higher performance Pagliacci Pizza is an independently owned company with 26 pizzerias in the greater Seattle area. When they did their first application using the Baldrige criteria, they lamented a lack of comparative data. This time-honored applicant tradition …

December 21 Third Thursday Webinar

December 21, 2023 9:00 a.m. MT / 8:00 a.m. PT Topic: The Importance of Mission in a Framework for Achieving High Reliability and Performance Excellence Register: https://attendee.gotowebinar.com/register/5670212678710248792 Integrated approaches are only valuable if they consistently produce desired outcomes. To achieve high reliability and excellence, organizations must embrace their mission and shift from rules-based to principles-based …

Nov 16 Third Thursday Free Webinar: Finding Premierness

Third Thursday Webinar November 16, 2023, at 9:00 a.m. MT Speaker: Kiersten Farmer, Data Scientist Topic: Finding Premierness – Henderson’s Path to Excellence through the Baldrige Framework The City of Henderson, Nevada’s Performance Management Program offers a comprehensive and forward-thinking approach in the data-driven age. This program, known as the “Path to Premier,” embodies the …

September 21 Third Thursday Webinar – Achieving Excellence

September 21, at 11:00 a.m. EDT / 10:00 a.m. CDT / 9:00 a.m. MDT / 8:00 a.m. MST and PDTTopic: Achieving Excellence – 4 Ideas that Will Change the Way You See Your Organization To  register for the webinar, go to https://attendee.gotowebinar.com/register/2853608034419591695 All organizations face diverse issues that constantly stretch resources. Issues like changing customer …

August 17th Third Thursday Webinar – Preparing for the Future: Establishing Utilities University

Bret Weingart, Assistant Director of the Utilities Department in Oklahoma City, as he unveils the success story of Oklahoma City Water & Utility Companies’ In-House University. What does it mean to provide some of the nation’s best drinking water and cleanest streets? To  register for the webinar, go to https://attendee.gotowebinar.com/register/1196990357523890956 Join us for a webinar …