How to implement the Baldrige Framework? Where do I start?

Implementing the Baldrige Excellence Framework within an organization is a strategic process that requires careful planning and execution. We encourage you to implement the Baldrige Framework at your organization because the data shows that your organization will improve, become more resilient, and make a larger impact. This approach will align your organization with the national quality framework established during the Reagan administration. The Baldrige Performance Excellence Program (BPEP) administers the Baldrige program and is overseen by the National Institute of Standards and Technology (NIST) within the U.S. Department of Commerce. BPEP is the public side of this truly unique public-private partnership to support businesses across the United States.

Southwest Alliance for Excellence (SWAE) empowers organizations and communities in AZ, NV, and UT to pursue performance excellence delivering transformational results, high-performing employee engagement, and customer satisfaction. Achieving performance excellence is a journey. SWAE offers 4 levels of achievement and recognition to facilitate and motivate continued progress in your excellence journey. (We also provide a “Category” award showcasing a best practice; and, a “Leadership” award presented to a senior executive who demonstrates commitment to excellence).

The Baldrige Foundation recently published a succinct 10-step approach describing the excellence journey. SWAE’s mission is to help you along your journey by providing training, coaching, consulting, assessments, and recognition.